We are committed to complying with the Personal Data Protection Act 2012.
COLLECTION OF INFORMATION
We will collect any information related to You only on a need to know basis and that which is relevant to the nature of Our business and Services provided or proposed to be provided to You. We may also collect Your information related to preferred payment options, personal preferences for Services etc. provided by You to use the Site or when You participate in any surveys that We conduct here or when You post messages or communicate with Us. When You request any of Our Services, We will also collect all information pertaining to the request for Services, including but not limited to Your location information, and other relevant details in order for us to adequately provide Our Services to You.
Location Information: When You use Our Services, We collect location data about You. If You permit Our mobile app to access location services through the permission system used by Your mobile operating system on Your device, We may also collect location data from Your device when Our mobile app is running on Your device. We may also derive Your approximate location from Your IP address. Log Information: Certain information may be collected each time You access the Site, including but not limited to IP address, access date and time, system activity, operating system of Your system, type of browser, and the third party site or app You were accessing prior to accessing the Site. Such information may be stored in server logs. These statistics do not identify You personally, but provide Us the information regarding Your visit to the Site and the type of user who is accessing Our Site and certain browsing activities by You.
Transaction Information: When You use Our Services, We collect information related to the use of Our Services, including but not limited to the type of Service requested, the date and time thereof, and other related details. In addition, if another person uses a promotional code that is associated with You or Your Account, We may collect information relating to such use.
When You use Our Services, We use an online payment provider that is operated by a third party. Payments that You make for Our Services will be carried out and processed by this third party payment provider. Your sensitive financial details, including but not limited to your debit or credit card details, are processed by and stored with this payment provider, and not Us in any way. We may receive the last 4 (four) digits of your card number from the payment provider solely for the purposes of displaying the number as part of Your payment details in Your Account, for Your identification of Your chosen payment method. This in no way discloses Your financial details in full to Us. The said payment provider may also have access to Your transaction history with Us relating to Your purchase of Our Services. We cannot be responsible for any unauthorized access, disclosure or other use or misuse of your sensitive financial details. In such event, We are not liable for any unauthorized access to Your financial details details and disclosure of the same. We would suggest that You be cautious of phishing, wireless identity theft and other third party theft or use of Your sensitive financial information. .
Accessing Your Information: If You would like to inquire about or view the Personal Information We have relating to You that has been collected or otherwise used by Us within the past year, You may contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee to retrieve Your Personal Information.
In addition, You may access and view Your Personal Information and details of your past and current transactions relating to Our Services through Your Account. There, You may also edit and update Your Personal Information and other relevant details, including but not limited to Your delivery address, chosen payment method, and email subscriptions. You will also be able to access Your Account information, including but not limited to Your Account login details, Piing PIN, and any Piing credits associated with Your Account. You are advised to treat Your Account information and Personal Information as confidential and not make it available to any unauthorised third parties. We will not assume any liability for the misuse of Your Account or the associated Account Information and Personal Information.
USE AND SHARING OF INFORMATION
Use of Your Information: Piing may use the Information collected from You and about You to:
Improve and enhance Your user experience on the Site and provide better delivery of Services, including but not limited to sending receipts, sending relevant information to You (where there has been no objection to such communication) such as product updates and mandatory or discretionary notices, personalizing the Services, and developing new features;
Manage and administer Your Account with Us;
Deliver Your items to You as per the Services described, which You have purchased through the Site. We may pass Your personal information on to a third party in order to facilitate the execution of the Services and/or delivery to You;
Perform internal operations, including but not limited to fixing software bugs, conducting analysis on the information and data collected, conducting testing, and monitoring data for usage, demographic and other trends and behaviour;
Send communications, electronically or otherwise, to You, including but not limited to surveys, information and updates about Our Services, news, events and promotions, which may include other third party companies We collaborate with, according to the applicable laws. You may opt out of receiving certain promotional messages from Us by following the instructions in those messages. In such cases, We may still send You non-promotional messages.
Disclosure under Law or upon Restructuring: You understand and agree that Piing may access and/or disclose Personal Information about You or Your Account without Your prior consent if Piing has a good faith belief that such action is necessary to:
Security of Personal Information: The Personal Information Piing collects is securely stored within Our database, and We use standard, industry-wide practices such as firewalls, encryption, and (in certain areas) Secure Socket Layers ("SSL") for protecting Your Information. However, no security system is impenetrable. Piing cannot guarantee the security of our database, nor can We guarantee that information You supply will not be intercepted while being transmitted to Piing over the Internet.
Login Details: Your login details (username and password of Account with Us) are personal to You and You shall ensure/maintain the confidentiality of the same. Piing recommends that You should not disclose Your password to anyone. We will not share the access details of Your Account with anyone. We will also not assume any liability for misuse of Your access details.
Child Security: The Site and the Services are intended for general audiences above 18 years of age and Piing does not knowingly collect any Personal Information from children and minors. During the registration process for an Account, Piing collects age information, and if users identify themselves as under 18 years of age, Piing blocks such users from providing personal information. However, Piing shall not be responsible for identifying or protecting the interests of users who provide incorrect or inadequate Personal Information at the time of creating their Account.
Email Communications: Upon registration for an Account or using the Services provided by Piing, We may send You daily or weekly emails. If You do not want to receive email or other mail from Us, please notify Us by email at email@example.com and include sufficient information for Us to identify Your Account, including Your name, email address and the specifics of Your request. However, after You unsubscribe to cease receiving emails, Piing may still contact You via email for administrative or informational purposes, including messages regarding the administration of Your Account and/or any Services or events to which You have registered.